IT Merger Interactive Journey Map

 

IT Merger Interactive Journey Map

The Challenge

A Fortune 15 pharmaceutical distributor and health care information technology company needed to align 1,000 technologists around a single mission for the launch of a newly merged IT organization. No easy task.

Our Solution

Nearly 180 IT leaders from the organization met in Scottsdale, Arizona, for a 3-day conference to align on the path forward, gather critical tools for a successful journey, and develop scorecards and individual performance plans for the next fiscal year. The group focused on understanding the purpose for the change and developing a picture that describes the journey and its successful end state.

Following the conference, the picture was transformed into an Interactive Journey Map that became the primary tool for rolling out the new strategy and organization to 1,000 technologists via a series of regional 4-hour Town Hall meetings in California, Texas, Colorado, and Georgia. This tool enabled the entire IT organization to:

  • Visualize and understand the big picture
  • Internalize the “what it means to me” element
  • Understand each person’s role in the path forward
  • Own the impending change
Global Science and Technology Company Journey Map

Global Science and Technology Company Journey Map

Healthcare Organization IT Journey Map

Healthcare Organization IT Journey Map

Classic Video Game Journey Map

Classic Video Game Journey Map

IT Merger Interactive Journey Map

IT Merger Interactive Journey Map

Utility Company IT Department Redesign Journey Map

Utility Company IT Department Redesign Journey Map

Genetics Analysis Systems Developer Journey Map

Genetics Analysis Systems Developer Journey Map

Examples
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